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Retail Sales

Tony Wicke.

Executive Vice President, Retail

Two decades in Banking and Financial Services. Now running LHFS’s retail platform day-to-day.

NMLS ID#14185
Verifynmlsconsumeraccess.org
Tony Wicke headshot
Exec. Vice President, Retail

What matters is that everyone we work alongside understands the tangible impact they have.

Tony Wicke, Exec. Vice President, Retail
No. 01  ·  Profile

Retail operations, run as a team sport.

Tony leads the day-to-day operations of LHFS’s retail platform — the part of the business most borrowers actually touch. The throughline of his career has been delivering exceptional client experiences, and that’s now the standard against which he runs the retail division.

TWith over two decades of experience in the Banking and Financial Services sectors, Tony has seamlessly navigated diverse leadership roles. The consistent fuel across every role: an unwavering commitment to delivering exceptional client experiences. The phrase sounds standard until you watch how it shapes operational decisions inside a mortgage company — staffing ratios, process design, how complaint patterns are handled, what gets measured and what doesn’t.

In his current capacity as Executive Vice President of Retail at Land Home Financial Services, Tony spearheads the day-to-day operations of the retail platform. Whether collaborating with the accomplished sales team or the dedicated fulfillment staff, Tony finds fulfillment in knowing that everyone he works alongside understands the tangible impact they have. That framing isn’t accidental — retail mortgage operations involve dozens of handoffs per file, and the difference between a great close and a frustrating one usually comes down to whether each person in the chain knows what their work means to the borrower.

Beyond the confines of the office, Tony finds solace and joy in quality time spent with his family and the great outdoors. His two sons keep him active, whether it’s scaling mountains or coaching them on the ice, ensuring there’s never a dull moment. The coaching habit shows up in the day job too — LHFS retail under Tony has a noticeable culture of leaders developing the next leaders, with senior LOs and branch managers explicitly responsible for bringing along less-experienced colleagues.

No. 02  ·  Areas of Responsibility

What Tony owns.

Specific functions and accountabilities. Not a generic job description — these are the actual scopes that determine what gets done day-to-day.

No. 01

Retail platform operations

End-to-end day-to-day execution of LHFS’s direct-to-consumer mortgage origination business.

No. 02

Sales team leadership

Collaboration with branch managers, regional VPs, and the LO network across LHFS’s 50-state footprint.

No. 03

Fulfillment coordination

Working alongside processing, underwriting, and closing teams to maintain file velocity and quality.

No. 04

Client experience standards

Defining and maintaining the operational standards that distinguish the LHFS retail experience.

No. 03  ·  Industry Involvement

Where Tony shows up.

Boards, committees, certifications, and industry affiliations. The public record of contribution beyond LHFS itself.

01Over two decades of leadership roles across Banking and Financial Services sectors
Connect with leadership

Reach Tony or the team.

For borrower issues, your loan officer is the right first contact. For partnerships, press, or industry inquiries, the executive team is reachable through standard channels — read within 72 hours.

At a Glance

Tony Wicke

Executive Vice President, Retail

FunctionRetail Sales
NMLS ID#14185
HQ1355 Willow Way, Suite 250
Concord, CA 94520
Main Line800.672.9470
Information accurate as of publication.  Land Home Financial Services, Inc.  ·  NMLS #1796  ·  Verify licenses at nmlsconsumeraccess.org  ·  Equal Housing Lender
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